Goldbet Lists Safer-Play Controls
This entry records the safer-play controls and related account rules stated in the available casino profile. Self-exclusion is named as a tool, but no duration is given for limits or time-outs.
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The Gold Bet reference accompanies this catalog entry. The table below records the self-exclusion durations, request route and stated account effects.
| Self-exclusion aspect | Recorded information |
|---|---|
| Duration options | 24 hours, 7 days, 30 days, 6 months and 1 year |
| Request method | Written request to customer support |
| Deposits and play | Deposits, participation in games and wagering on the existing account are unavailable during the set period |
| Promotions and new accounts | Promotional offers and creation of a new gambling account are unavailable during the set period |
| Existing balance | Withdrawal is unavailable until the account is reactivated after the self-exclusion period |
These options are self-exclusion durations, not durations for generic breaks or limits. No duration is recorded for limit controls or time-outs.
The next table covers related account controls, including age and account rules, verification timing, and support arrangements.
| Account-control area | Recorded condition |
|---|---|
| Minimum age | At least 18 years old and at least the legal age for gaming under the law applicable to the player |
| Number of accounts | One account per person, household address, phone number, email address and IP address |
| Account closure | Closure through customer support |
| Verification deadline | Documents must be submitted within 30 calendar days after the request |
| Verification before withdrawal | Required; processing takes 1 to 3 business days from receipt of the required documents |
| Support channels | Live chat and email; support@goldbet.io |
| Complaint resolution | Within 10 days of receipt |
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